Shipping/Delivery Information

International Shipping Information: Once payment has been completed and confirmed (via the paypal gateway/ebay payment method), your order will be prioritized to be shipped out via EMS/DHL international mail from Japan with tracking. (In some cases alternative service may be used due to shipping destination restrictions.) We will attempt to confirm your mailing address via email to avoid any incorrect information, so please respond to our official emails. General shipment preparation time is 1-3 days before dispatch. The parcel tracking number will be communicated to your registered email address which you input during checkout.

Shipping Options: Shipping flat rate applied to orders is calculated per item. (multiple items shipped in bulk are eligible for shipping discounts).

Shipping Time Frame: Shipping transit time depends on the destination country and the current port/transshipment conditions. Currently to U.S. destinations shipping time via EMS/Priority Airmail is approximately 1-2 weeks. Shipment via sea vessel/surface mail takes approximately 2-3 months from Japan. Time frame estimates will be communicated via email as well as time tables for specified countries and the  tracking information for your parcel.

Regarding Customs: Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your respective country's customs office to determine what these additional costs will be prior to purchasing. Akiba Junky will always send items with the true purchased value and with  accurate detailed descriptions of included items. The shipment will be marked as commercially sold goods for individual customer usage.

Packages shipped via EMS include tracking and insurance as part of the shipping cost. In the event a package does not reach its destination, or if the package is damaged in transit, the customer must file a report at their local post office. If approved, insurance can cover these damages. However, insurance does not cover confiscated packages caused by importing products which are illegal in your country or unclaimed/refused packages. The customer/importer is responsible for receiving the ordered package, which means researching on your country's import laws and regularly checking your package's tracking and contacting your local post office should there be any delivery problems.

Additional Note: In some circumstances, alternative shipping methods such as vessel shipment may have to be used due to international limitations or the exceeded weight of particular items. In that case, the alternative shipping information will be explained via email.